Your satisfaction is always our top priority. We want you to be completely satisfied with your purchase. Returns and exchanges are allowed FOR ANY REASON within 30 days of receipt of your order. No restocking fees are ever charged.
For returns, customers must:
- Obtain an RMA number within 30 days of receipt of your order. You can obtain an RMA by contacting us through our contact form.
- Return an item in the same condition as when received. New items may be returned opened.
- We provide free domestic return shipping. However, international buyers are responsible for return shipping costs.
- Retain all packaging materials in the event an insurance shipping claim is required.
- Original shipping costs are non-refundable based upon buyer’s remorse or compatibility issues.
- Assist us when facilitating your returns. We may ask you to: take photographs, to store a product until we can arrange for its pickup, to be available for delivery of a replacement or pickup of your returned items, etc. or any other reasonably necessary action.