Your satisfaction is always our top priority. We want you to be completely satisfied with your purchase. Returns and exchanges are allowed FOR ANY REASON within 30 days of receipt of your order. No restocking fees are ever charged.
For returns, customers must:
- Obtain an RMA number within 30 days of receipt of your order. You can obtain an RMA by contacting us through our contact form.
- Return an item in the same condition as when received. New items may be returned opened.
- Pay for return shipping unless the return is a result of our error (for example, you received an incorrect or defective item), in which case we pay for return shipping.
- Retain all packaging materials in the event an insurance shipping claim is required.
- Assist us when facilitating your returns. We may ask you to: take photographs, to store a product until we can arrange for its pickup, to be available for delivery of a replacement or pickup of your returned items, etc. or any other reasonably necessary action.